We are Capacity: the public services lab

Public services are best delivered by the communities they serve. We’re building a better society by helping commissioners design services and processes differently and supporting ventures to start-up, grow and win funding.

"It has been great so far working with Capacity. They bring an objective, questioning eye to our work life and have the time and space to think through potential solutions for the benefit of us all. We can be honest with them about our pressures and struggles which really helps."
- Dr Lucy Joyes
GP Rutherford Medical Centre
"I would recommend any organisation that wants to develop and grow to work with Capacity because they have an expert team that will provide support, advice and guidance; they are also an incredibly lovely bunch."
- Carol Hamlett
Managing Director, Transforming Choice
"The training team at Capacity Lab are very experienced and passionate about Data Protection, knowledgeable about GDPR and offer practical solutions to ensuring compliance in a supportive environment. If you want to build your knowledge and experience in this area I would highly recommend you attend."
- Lindsey Kelly
Head of Human Resources, Local Solutions
"We’ve got ideas, energy and commitment to animate and transform the Park and make the Everton Park Neighbourhood a reality. What we don’t have is the business planning skills to navigate the planning and funding systems. Capacity have not only provided the missing expertise but also share our commitment to make this project a reality."
- John Hutchinson
Chairman, Friends of Everton Park
"Working with Capacity has been hugely beneficial. It’s great working with people who really get it and who share the vision and passion to make a difference."
- Karen Sankey
"Thanks to Capacity we have a contract with the local authority and a steady monthly income which means we can concentrate on supporting the people we work with."
- Carol Hamlett
Managing Director, Transforming Choice

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Contact us

We are eager to speak to people about new projects so please use the form below to start the conversation.

Capacity: The Public Services Lab
Suite 3A,
Queen Insurance Building,
24 Queen Avenue,
L2 4TZ

Email: Grace.Nolan@capacitylab.co.uk
Telephone: 0151 305 1045

CPD Accreditation Group | #776783