About Capacity

Where it all began

In 2015, Capacity won Big Society Capital’s Business Impact Challenge, which led to our official incorporation in 2016 by partners Catch22, Interserve PLC, Big Society Capital and Amberside Advisors Ltd. The Capacity team then went on to win the ‘Innovative New Idea’ award at the Finance for the Future Awards 2016. The award celebrates the year’s most innovative new idea with the potential to have a tangible impact on society, in line with the United Nation’s Global Goals for Sustainable Development.  

Since then, we have secured more than £38.5 million commissioned contracts and £1.5 million in grant funding for charities and social enterprises in England and Wales. In early 2019, Big Society Capital committed to a second-round of investment of £800,000.

Capacity’s Chief Executive, Chris Catterall, served on the 2018/19 panel for The Guardian Public Services Award and in March 2019, we were added to the NatWest & Pioneers Post Social Enterprise 100 List for the first time. 


At Capacity, we work with brilliant organisations, not perfect organisations; those who have a clear motivation to deliver positive impact and improve the lives of people in communities, with honest leaders. 

We work to increase the capacity of these organisations by offering a diverse range of expert services to support different needs. 


Our approach
is based on:

It is our values, expertise and relationships with socially-minded organisations, commissioners and funders that offer a unique position to the organisations that we support. 

Listening to communities to understand what services the public need

Collaborating across sectors; the challenges we face can’t be solved by one sector alone

Tailoring support to charities and social enterprises regardless of what stage of development their organisation is at

Our Team

Our team

Our team is based in the Queen Insurance Building in Liverpool City Centre, with decades of experience between us working in Merseyside, North Wales and beyond.  

Click a team member of the team to find out more about their background.


Chris Catterall

Chief Executive

Sophie Clarke

Development Manager

Alison Hill

Development Manager

Philip Hill

Director of Transformation

Peter Hughes

Impact Manager

Jenni Kirkham

Project Manager

Emma Lord

Development Manager

Natalie Mansfield

Project Manager

Luke McConkey

Freelance Graphic Designer

Laura McCumiskey

Development Manager

Sarah Morris (FCA)

Finance Manager

Grace Nolan

Business Manager

Francesca Smith

Project Coordinator

Toni Verburg

Finance Coordinator
_16_Chris W

Chris Witterick

Development Manager