Wrexham’s Community Care Hub receives combined funding of £88,244 from charitable funders and local health board

We are delighted to announce that, with the help of Capacity: The Public Services Lab, the Community Care Hub in Wrexham has secured a total of £88,244 grant funding from the Steve Morgan Foundation, The Waterloo Foundation and the Welsh Government via Betsi Cadwaladr University Health Board (BCUHB) to provide innovative, person-centred support to rough sleepers and homeless people in Wrexham.

Cheque presentation

The Community Care Collaborative (CCC), led by Dr Karen Sankey, established the Wrexham Homeless Hub in 2017. The Hub, delivered in partnership with the Salvation Army and the Association of Voluntary Organisations in Wrexham (AVOW) helps over seventy-five people every week and since 1st January 2018, the Community Care Hub has received 1,847 client visits.

The Hub uses an ‘Everyone in the Room’ approach, which makes it a unique and indispensable resource for the town. The ‘Everyone in the Room’ approach brings together many agencies, enabling homeless people to access services in one room, once a week. On average, twenty-four different agencies attend. This method means problems are resolved and queries are answered much faster. It also prevents people from being consistently redirected, unable to get the help they need when they need it. The agencies attending regularly include the BCUHB mental health team, Job Centre Plus, WCBC housing and homelessness charities.

A service user talks to agency representatives

The Steve Morgan Foundation (previously The Morgan Foundation) was created in 2001 by Steve Morgan CBE, who is also the founder of Redrow Homes. It supports local charities that help people coping with disability and disadvantage. Since the Foundation first started over £250m of funds have been donated by Steve, more than 600 different organisations have been funded and last year alone grants totalling £7.24m were awarded.

The Waterloo Foundation (TWF) was founded in 2007 by Heather and David Stevens, who were part of the original group of founders of Admiral Insurance in Cardiff. TWF awards grants in both the UK and world-wide. They are most interested in projects that help globally, particularly in the areas of the disparity of opportunities and wealth and the unsustainable use of the world’s natural resources.

Betsi Cadwaladr University Health Board is the largest health organisation in Wales, providing a full range of primary, community, mental health and acute hospital services for a population of around 678,000 people across the six counties of North Wales. There have three main hospitals in Wrexham, Bangor and Bodelwyddan, along with a network of community hospitals, health centres, clinics, mental health units and community team bases.

The individuals who attend the Hub have multiple and complex needs, therefore grant funding will allow more people to benefit from the service and take control of their lives, which in turn will allow the Hub to demonstrate a direct saving to public services.

At the cheque handover ceremony on 25 January, Jane Harris representing the Steve Morgan Foundation said,

The Trustees recognised the valuable work the Wrexham Homeless Hub is undertaking and appreciated its holistic approach. They are delighted to be able to support the work they do.

Service user

Dr Karen Sankey, founder of the CCC Hub, said,

I am delighted with what the Community Care Collaborative (CCC) has achieved at the Hub in partnership with AVOW and The Salvation Army and working with a wide range of voluntary and statutory sector partners. The Hub demonstrates an innovative model of primary care that offers an accessible, holistic person centred approach that meets the health and wellbeing needs of some of the most vulnerable people in our community. Working with BCU we are currently exploring how the Hub model could be replicated as an alternate model of primary care provision for the wider community.

Alison Hill, Development Manager at Capacity has worked extensively with the CCC Hub on this project. She added,

I am very pleased that Capacity has been able to provide the business support Karen needed to make her dream a reality. The successes of the Hub are many but I am particularly proud of the way the Hub gives opportunities to homeless people to achieve their potential. The funding secured has enabled the Hub to employ Care Navigators one of whom was a Hub service user in its early days. Sam is now a role model to people using the Hub and it is great that we can offer him this opportunity.

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Capacity: The Public Services Lab
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Email: Grace.Nolan@capacitylab.co.uk
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