Grace Nolan, Director of Operations: Grace works across internal and external projects, and is described as Capacity’s ‘dedicated generalist’. Almost since Capacity’s inception in 2017, she has ensured the smooth running of the organisation, be it HR, client management or project management. Externally, she is currently Project Managing a major Primary Care contract, Community Care Collaborative, as well as leading recruitment campaigns for Adult Social Care client, Catalyst Choices CIC, while writing bids to the tune of £600,000 for a client organisation working in Criminal Justice.