- 2 year contract secured with Liverpool City Council
- CQC found large-scale improvements across the board
- Increased successful completion rate
As a result of working with Capacity, TC secured their first two-year contact from Liverpool City Council and are now in the final stages of securing a further three years of contracted work. By developing their governance and back-office systems, TC are in a stronger financial position than they have ever been in. This has taken pressure off the day-to-day running of the service, creating capacity which is being used to develop new models of accommodation that will empower their clients to regain control of their lives and enable long term change. Finally, providing leadership coaching and staff development has resulted in an increased number of people successfully completing their rehabilitation programme.