Our
Services

Capacity has a dynamic team with decades of experience working in a variety of sectors across North West England and Wales. Our diverse skillset means we can deliver a high quality, tailored and thorough service to every organisation and individual we work with. Below are some of our key areas of expertise. If you’d like to know more, please get in touch! 

Service Design

Combined with in-depth Community Engagement, our experienced Service Design Team, led by Emma Lord, will guide you through detailed workshops to help you craft the best service for your communities. 

Marketing and Communications

Marketing and Communications

Sharing your organisation’s stories with the world requires a robust strategy and a good dose of creativity. Our dynamic and experienced Marketing and Design team will ensure your message reaches the right people at the right time, with maximum impact.

Finance Management

We offer a personable finance service, tailored to the needs of your organisation. The team is led by Sarah Morris (FCA) who has over 10 years’ experience in accounting and financial planning and analysis.

Business Planning

Business Planning

We believe business planning is an art, not a science, but it is critical to the success and future-proofing of any organisation. With a wealth of experience across a range of sectors, Capacity’s Business Development team, led by our Chief Executive, Chris Catterall, is well-equipped to support your organisation identify and achieve its goals.

Project Management

When you’re in the thick of delivering a project, it can be hard to step back and monitor the “bigger picture”. Our Prince2 qualified and dedicated Project Management team, led by Grace Nolan, will ensure you meet deadlines successfully and efficiently. 

Impact Management

Impact Management

Demonstrating your organisation’s impact is a critical part of its future growth and credibility. Our Impact Manager, Peter Hughes MSc, has the qualifications and experience to ensure you can objectively show just how much you’re making a difference.

Community Engagement

At Capacity, we believe that public services are best designed by the communities they serve. That’s why our high-energy Community Engagement team and experienced Service Designers, led by Emma Lord, will support you to design a high-impact model of delivery.